business & sales

We unleash your execution power with a cradle to cradle business model. We help you getting things done and roll out your development programs.

That is what we are really good at:

  • Customer Journey Management
  • Sales Excellence
  • Service Excellence
  • Change Management
  • Business Improvement Toolbox
  • Agility and New Work 


Operations empowerment

worldwide, in all languages and cultures. Best practices from all industries for your teams, employees and operations. 

We do:


  • Mystery Shopping and Guesting
  • Turnaround Management
  • Preopening, Opening and Closing of Sites
  • Training in Housekeeping, F & B, Revenue Management

HR development

We support your HR Work with training and coaching activities to:

  • assess, build, maintain and develop sustainable company and team culture,
  • vitalize and engage your people.
  • appreciate your potentials with validated and recognized tools.
  • introduce new methods for embracing the future.
  • recruiting and onboarding
  • innovation, risk taking and creativity
  • authority, responsibility, power, volition